Frequently Asked Questions

Branham IT Solutions LLC serves small and mid-size businesses throughout the St. Louis metro area, including High Ridge, Chesterfield, Fenton, Arnold, Ballwin, and surrounding Missouri communities. We offer both remote support and on-site visits depending on your needs.

We work with businesses across a variety of industries, with particular expertise in healthcare, legal, and professional services. We understand the compliance requirements and security standards these industries demand, including HIPAA-compliant IT solutions for healthcare providers and data security best practices for law firms.

Yes. We provide around-the-clock network monitoring and helpdesk support options for businesses that can’t afford downtime. Our team is alerted to issues in real time so we can respond before problems impact your operations.

We focus exclusively on small and mid-size businesses, which means you get enterprise-level IT support without the enterprise price tag. We take the time to understand your business, offer predictable flat-rate pricing, and act as a true IT partner — not just a break-fix vendor you call when something goes wrong.

We offer flexible contract options to fit your business needs. We’ll walk you through our available plans during a free consultation so you can choose the arrangement that makes the most sense for your situation.

Absolutely. We provide full IT support for remote and hybrid teams, including cloud-based collaboration tools, secure VPN setup, Microsoft 365 and Google Workspace management, and endpoint security for devices outside the office.

Managed IT services means we handle all of your technology needs for a predictable monthly fee — including helpdesk support, network monitoring, cybersecurity, cloud management, and more. Instead of waiting for something to break and calling for help, we proactively maintain your systems to prevent issues before they happen.

Getting started is easy. Contact us to schedule a free consultation where we’ll assess your current IT environment, identify any gaps or risks, and recommend a solution that fits your budget and goals. There’s no obligation and no technical jargon — just a straightforward conversation about how we can help.

Yes. We manage cloud migrations for businesses moving to platforms like Microsoft Azure, Microsoft 365, and other cloud environments. We handle the planning, execution, and ongoing management so the transition is smooth and your data stays secure throughout the process.

We take a layered approach to cybersecurity — combining firewall management, endpoint protection, employee security awareness, and regular vulnerability assessments. For businesses in regulated industries like healthcare and legal, we also ensure your security practices meet compliance requirements.